HOW IT WORKS

Purchasing a car online with Prestige Cars Kent is safe, simple and seamless

  • All cars 175-point Quality Checked
  • Arrange your finance online
  • Part exchange your existing car
  • 14-day Money Back Guarantee
You can now buy a car online – including arranging finance – without needing to visit our showroom! With our 14-Day Money Back Guarantee and 6-Month Warranty, you can secure your dream car now, before anyone else does!
Reserve quickly online Search our range of 200+ prestige vehicles and with a few more clicks you can instantly reserve your chosen vehicle, with the option to purchase it there and then.
Apply for finance in moments Many people now pay with finance. You can now build your bespoke finance requirements, and you’ll be presented with multiple options from our award-winning finance partner, Alphera.
Part Exchange your existing vehicle Got a car to trade-in? No problem! We’ll give you a market-accurate indicative value so you can see how the figures stack up before proceeding.

Got questions?

That’s understandable! Before you commit to buying, you can request a video-walkaround, or just talk through the online buying process. Got questions?

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Buy Your Next Vehicle Online

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I want to buy online but have some queries?

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You can talk to any one of our sales team for more information - email us, or give us a call.

What are my rights once the car is delivered?

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For online purchases, you are able to cancel your order up to 14 days after your car is delivered, for any reason. This is part of the ‘The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’. Of course, if it is due to an issue with the car, we would of course look to work with you to fix any issues and return. To discuss further, please email us, or give us a call.

I would like to amend or cancel my order

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All transactions which are completed wholly online via the Prestige Cars Kent website when either paying in full, reserving a vehicle and then continuing to pay in full or apply for finance and be accepted come with a 14 day return policy. The 14 day return policy is only valid if you have completed your purchase online and have not visited the Prestige Cars Kent dealership to complete the transaction.

Please see our our Terms & Conditions page, however we would like to try and help you before you cancel your order, so please contact one of our sales team to discuss this further.

If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.

How secure is your online deposit process?

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We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.

Can I amend my delivery and collection day after I have placed my order?

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Please speak to our sales team as soon as possible to review options.

Finance 

How do I get my finance settlement?

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We can help you with this. One of our sales team will be able to obtain your settlement figure.

I have some questions regarding financing my purchase who should I speak to?

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We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.


Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.

Is the valuation you give me for my part exchange guaranteed?

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Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.

Can I remove my part exchange from my order at any time?

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Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

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Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.