Purchasing a car online with Prestige Cars Kent is safe, simple and seamless
For online purchases, you are able to cancel your order up to 14 days after your car is delivered, for any reason. This is part of the ‘The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’. Of course, if it is due to an issue with the car, we would of course look to work with you to fix any issues and return. To discuss further, please email us, or give us a call.
All transactions which are completed wholly online via the Prestige Cars Kent website when either paying in full, reserving a vehicle and then continuing to pay in full or apply for finance and be accepted come with a 14 day return policy. The 14 day return policy is only valid if you have completed your purchase online and have not visited the Prestige Cars Kent dealership to complete the transaction.
If you would like to amend your order you can speak to anyone of our sales team and they will happily process any amendments to your order.
We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.