These are the main ways we collect your information:
Prestige Cars Kent ('we' or 'us') are a 'data controller' for the purposes of the relevant data protection legislation including the Data Protection Act 2018, the General Data Protection Regulations and any subsequent legislation as appropriate. (i.e. we are responsible for, and control the processing of, your personal information).
We collect the following personal information about you when you;
Occasionally we may receive information about you from other sources, such as;
We will add this to the information we already hold about you in order to help us provide products and services and to improve and personalise our service to you. We will always seek your permission to contact these people for your information.
Information on third parties may also be collected, if you give us information on behalf of someone else, you must be able to confirm that the other person has appointed you to act on his/her behalf and has agreed that you can provide their information.
2) Sensitive Personal Information
We may ask you to provide sensitive personal information, for example where you require us to tailor our goods or services to an existing physical condition e.g. as part of the Motability scheme, or where you are applying for a finance or an insurance product and we are required to enquire whether you have committed a criminal offence. If we request such information, we will explain why we are requesting it and how we intend to use it.
Sensitive personal information includes information relating to:
With your consent we may use this information to:
We will only collect your sensitive personal information with your explicit consent.
3) Monitoring and recording communications
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
5) How will we use the information about you?
We are committed to protecting your privacy, and will only use your personal information in accordance with applicable data protection legislations, including the General Data Protection Regulation 2018.
We collect information about you so that we can:
We may also offer enhanced services including MOT and service reminders where we believe this would be helpful or of interest.
Where your vehicle manufacturer maintains an electronic service record of your vehicle, we may share details of any work with your manufacturer so that an accurate record can be kept.
We would like to send you information by post, email, telephone, text message (SMS) or automated call about competitions and special offers as well as vehicle safety recalls which may be of interest to you.
If you have consented to receive such marketing from us, you can opt out at any time. See 'What rights do you have?’ below for further information.
7) Credit checking
We may do a credit check on you:
Our search will be recorded on the files of the credit reference agency.
We may also disclose information about how you conduct your account to credit reference agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked.
If you provide false or inaccurate information to us and we suspect fraud, we will record this.
If you want to see your credit file, please contact the relevant credit reference agency. Please ask at the time of your enquiry.
We use a number of Credit Reference Agencies, including, but not limited to TransUnion. Here is a link to the TransUnion Bureau privacy notice;
8) Who might your information be shared with?
We may disclose your personal data;
9) Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
10) What can I do to keep my information safe
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
11) What rights do you have?
To make any of the above requests please contact us (see ‘How can you contact us?’ below)
12) How to contact us
Please ensure you clearly state the reasons for your enquiry to enable it to be dealt with efficiently.
**Any Data Subject Access Requests should be clearly marked for the attention of the Data Protection Officer**
14) Do you need extra help?
If you would like this policy in another format (for example: audio, large print, braille) please contact us on 01689 660603.