This website is operated by JGC Trading t/a Prestige Cars Kent.
Who we are
Prestige Cars Kent ('we' or 'us') are a 'data controller' for the purposes of the relevant data protection legislation including the Data Protection Act 2018, the General Data Protection Regulations and any subsequent legislation as appropriate.(i.e. we are responsible for, and control the processing of, your personal information).
What information we collect?
Personal information provided by you
We collect the following personal information about you when you register with us, express an interest in or purchase products or services from us. We also collect personal information when you [contact us, send us feedback, post material to our website, complete customer surveys or participate in competitions].
Personal information provided by third parties
Occasionally we may receive information about you from other sources (such as credit reference agencies, medical professionals, or your employer), which we will add to the information we already hold about you in order to help us provide products and services, improve and personalise our service to you.We will always seek your permission to contact these people for your information.
The information we collect may include:
Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
Sensitive personal information
We may ask you to provide sensitive personal information, for example where you require us to tailor our goods or services to an existing physical condition e.g. as part of the Motability scheme, or where you are applying for a finance or an insurance product and we are required to enquire whether you have committed a criminal offence. If we request such information, we will explain why we are requesting it and how we intend to use it.
Sensitive personal information includes information relating to:
We will only collect your sensitive personal information with your explicit consent.
Monitoring and recording communications
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
How will we use the information about you?
We collect information about you so that we can:
We may also offer enhanced services including MOT and service reminders where we believe this would be helpful or of interest.
Where your vehicle manufacturer maintains an electronic service record of your vehicle we may share details of any work with your manufacturer so that an accurate record can be kept.
We would like to send you information by post, email, telephone, text message (SMS) or automated call about competitions and special offers as well as vehicle safety recalls which may be of interest to you.
If you have consented to receive such marketing from us, [[our group] or other businesses,] you can opt out at any time. See 'What rights do you have?’ below for further information.
We may do a credit check on you:
Our search will be recorded on the files of the credit reference agency.
We may also disclose information about how you conduct your account to credit reference agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked.
Other credit businesses may use your information to:
If you provide false or inaccurate information to us and we suspect fraud, we will record this.
If you want to see your credit file, please contact the credit reference agency which we use. Please ask at the time of your enquiry.
Who your information might be shared with
We may disclose your personal data to:
When you enquire about, or purchase, our products or services we may provide details of the vehicle to the manufacturer. This is in accordance with our manufacturer franchise agreement and is transmitted over a secure connection to their servers.
When you purchase a new vehicle from us, we are obliged to submit some of the personal information to the Driver and Vehicle Licensing Agency (DVLA) in order to register that vehicle.
When you service your vehicle with us we submit some of the personal information to the relevant government agencies to ensure your vehicle’s data is maintained.
If you do not wish for the above obligatory transfers to take place, you must advise this as the point of providing the data. Please note that this may prevent us from being able to provide the goods or services requested. Where this is the case you will be given the option of how you wish to proceed.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us (see ‘How can you contact us?’ below).
What can I do to keep my information safe?
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
What rights do you have?
Right to request a copy of your information
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
Right to correct any mistakes in your information
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
Right to ask us to stop contacting you with direct marketing
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
Right to restrict processing and to be forgotten
Where your details are no longer needed to perform our contractual obligations, You have the right to restrict how we use your data, including to request that we delete any or all personal data we hold on you. The only reason we would not carry out this request is if it would result in us being in breach of other legal or regulatory obligations we have,
If you would like to do this, please:
Right to transfer your data
Where data is processed automatically you have the right to request that we provide a copy of the data in a commonly read format to another controller. The only reason we would not carry out this request is if it would result in us being in breach of other legal or regulatory obligations we have,
If you would like to do this, please:
How to contact us
If you wish to contact us, please send an email to firstname.lastname@example.org
or write to us at Prestige Cars Kent, Hewitts Road, Orpington, Kent, BR6 7QR or call us on 01689 660603.
Do you need extra help?
If you would like this policy in another format (for example: audio, large print, braille) please contact us on 01689 660603.